End to end accident management solutions for individuals and enterprises.

A totally free service that keeps your own policy completely clean in the event of a road traffic accident.

Like-for-like, same-day replacement vehicle
No excess to pay – average saving £348*
We act for you, Not the insurer

Business Solutions

Include our expert accident management aftercare product as a benefit to your leasing services. Your customer will then have peace of mind with a comprehensive accident management service on their vehicle.

We can offer a full accident management service for your clients. FNOL, repairs, total loss and recovery. Let our experienced claims handlers look after your clients.
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Include our accident aftercare product as a benefit when closing sales. Your customer will have peace of mind with total accident cover.
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Our fast-action approach will minimise claim costs and off-road times. All claims are managed by our team of experienced claims handlers.
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We can offer a full accident management service to your clients. You deal with the vehicle repairs and let CC Response do the rest.
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CC Response enjoy ensuring our customers are provided with hassle-free service causing zero inconvenience.

Our expenses are paid for directly by the at-fault driver's insurance provider. Since we are completely independent and do not have affiliations to insurance companies, we are able to ensure that our clients get the best results possible following the incident, most notably, at no extra cost to them.


Based on 82 reviews

After an Accident most think to call their insurance. We’re changing our clients minds.

It's completely FREE

All costs are recovered from the other parties insurer, so it doesn’t cost you a penny.

Save £££

Nearly all of our customers saved money by using us to manage their claim.

Quick turnaround

We offer our clients replacement vehicles on the day the claim was made. We get you back on the road within 24 hours, that’s a promise!

Our Process

Call us after your accident before you contact your own insurer.



We provide you with a comparable replacement vehicle.

Insurer Notification

We notify the insurer of your claim and that we represent you.

Approved Repairs

We organise the repairs with a manufacturer approved repairer.

Insurer Negotiation

We negotiate an admission of liability from the third-party insurer.

Claim Conclusion

We deliver your vehicle back to you and collect the hire vehicle.

Making A Claim With Us Is Simple

If you want to enquire about making a claim with CC Response, then all you have to do is get in contact with our experienced, UK-based team of claims handlers. From there you will be asked to provide some further information, and our team will handle the rest.

Three of the most common questions we hear

Don't worry, my own insurance company will deal with it


Naturally, this is often your first response. However, most big insurers use ‘accident management companies’ to deal with claims.

These companies act on behalf of the insurer and are tasked with keeping the insurer’s costs down, rather than getting you your full entitlement. The only way to ensure you get your full pay-out and keep your policy clean is to call us today.

The other guys insurance has said they'll deal with everything


We usually hear this when the other party’s insurer believes the accident was their driver’s fault. This is good, but giving them control over your claim gives them control over your pay-out. This is not in your best interests, so make sure you call us as soon as possible to ensure you have control over your claim and get the compensation you deserve.

Will I lose my no claims bonus?

no claims

No, we make sure your own no claims bonus is not affected in any way. We also make sure your risk profile and premium with your own insurer are unaffected. If you use your own insurer, even when the accident is not your fault, this can still negatively impact your policy and increase your annual premium. Call us today to make sure this doesn’t happen.

Do not contact your own insurer following an accident

Speak to us first and find out why