When operating a Leasing Company having an accident management service is an essential asset to your business. This could simply be an additional add on service or to enable your repair centre to offer a total accident management service without the additional admin burden to your team. Get in touch and we would love to talk about how we can help you.
Leasing
Your customer will have peace of mind with total accident cover
Courtesy Car
Offer your customers an immediate replacement vehicle. Fault or Non-Fault.24/7 Report Line
We provide a 24/7 accident aftercare and report line and vehicle roadside recovery.Total Car Care
We will also manage any general repairs, maintenance or servicing work required for the lease term.
Include our accident aftercare product as a benefit when closing sales
Added Value
Provide our Driver Response accident aftercare product to your clients as an additional benefit when purchasing a vehicle. As well as assisting you to close sales, your customer will have peace of mind with total accident cover including 24/7 free vehicle recovery after an accident.Guaranteed SLA
Our Driver Response product includes all our core aftercare services with the addition of a much more stringent Service level agreement to guarantee your customers are never kept waiting. We will provide your customer with a replacement vehicle and recover their damaged vehicle within 24 hours.Total Client Care
Call our Driver Response line and we can arrange any general repair or maintenance work required by your customer. We guarantee the use of manufacturer-approved repairers using only genuine parts to maintain the future value of the vehicle and its warranty.Additional Revenue
Our Driver Response also includes our accident management service and works alongside your customer’s comprehensive motor insurance policy. We can also offer a profit share on any insurance services we provide and help to access new streams of revenue for you and your business.Other Business Services
Broker
We can offer a full accident management service for your clients. FNOL, repairs, total loss and recovery. Let our experienced claims handlers look after your clients.
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Fleet
Our fast-action approach will minimise claim costs and off-road times. All claims are managed by our team of experienced claims handlers.
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Repairer
We can offer a full accident management service to your clients. You deal with the vehicle repairs and let CC Response do the rest.
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Our Core Values
Client Journey
We believe that client journey and making sure customer experience is as smooth and frictionless as possible is paramount. We have developed internal systems and processes to create a super easy claims onboarding process for our clients and utilise intelligent claim automation to keep our customer is the loop every step of the way.
Intelligent Claims Processing
We have nearly a decade of experience in insurance claims processing and liability dispute resolution. We have developed several internal tools to ensure the best possible outcome to our clients and to ensure their claims is settled in a timely and efficient manner.
Revenue & Value
We know that if you can master the first 2 core values then this third one will be easy. We have a range of commercial structures we can offer to generate additional revenue to your business for each new case we deal with. Complete our contact form to discuss your specific requirements with a member of our team.
Do not contact your own insurer following an accident
Speak to us first and find out why